Sheldon Bowles
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Author: Ken Blanchard and Sheldon Bowles | Narrator: Agnes Herrmann
Release Date: April 01, 2008
The title description for this item is not yet available.
ISBN: 9780739376454
Abridged Download
Author: Kenneth Blanchard and Sheldon Bowles | Narrator: Rick Adamson, Kate Borges and John Mollard
Release Date: January 13, 2004
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
ISBN: 9780739309537
2 Abridged CDs