Why is it that we read.
“What are you reading.”
That’s the question Will Schwalbe asks his mother, Mary Anne, as they sit in the waiting room of the Memorial Sloan-Kettering Cancer Center. In 2007, Mary Anne returned from a humanitarian trip to Pakistan and Afghanistan suffering from what her doctors believed was a rare type of hepatitis.
• What is the crucial–and most often overlooked–line in an email.
• What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell.