Bruce Patton
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Author: Douglas Stone, Bruce Patton and Sheila Heen | Narrator: Douglas Stone
Release Date: July 05, 2000
Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you".

We all have difficult conversations, no matter how confident or competent we are.