Matthew Syed is a columnist and feature writer for The Times of Londonand frequently contributes to the BBC as a radio and television commentator. His previous book, Bounce, was an international bestseller. He has won numerous awards for his journalism and is an in-demand public speaker for organizations such as Goldman Sachs, BP, Rolls-Royce, and Oxford University. He lives in London.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure fro...
