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Business & Economics - Public Relations
Exceeding Customer Expectations Cover
Author: Kirk Kazanjian | Narrator: Alan Sklar
Release Date: January 16, 2007
What’s the secret to wowing your customers while maintaining a loyal and dedicated workforce? No one knows better than Enterprise, the nationnation’s #1 car rental company, Enterprise Rent-A-Car. Drawing upon the secrets time-tested strat...
Exceeding Customer Expectations Cover
Bang! Cover
Author: Linda Kaplan Thaler, Robin Koval and Delia Marshall | Narrator: Deborah Marlowe
Release Date: October 21, 2003
The founders of one of today's hottest, most innovative advertising agencies explain how to ignite the kind of marketing explosions that will capture customers' attention.Linda Kaplan Thaler, the CEO and Chief Creative Officer of the Kaplan Thaler Gr...
Bang! Cover